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Common questions

Questions, answered plainly

What people ask before they open an account - and the answers we would give on the phone.

Is this legitimate? What you can check yourself

Is Worthimant a scam?

No, but do not take our word for it. Before you deposit anything, check three things: where client money is held, whether a payout returns to the method you paid with, and whether every cost is named before you confirm. All three are answered on this page, and you can hold us to them.

How do AI trading signals actually work?

A signal is the output of market analysis run by machine-learning models over price, volume and volatility data, flagged for your analyst to review against your risk profile before anything is suggested to you. No signal guarantees an outcome.

What is the difference between stocks and commodities?

Stocks are shares in a company, so their value moves with that company's performance and outlook. Commodities are physical goods like oil or gold, priced by global supply and demand. Both sit alongside cryptocurrency as separate asset classes you can hold in one portfolio.

How can a personal analyst help me invest better?

An analyst explains what a trading signal means, checks it fits your risk profile, and answers questions in plain English before any money moves. They propose, you decide.

Is Worthimant regulated?

Yes, Worthimant operates under an FCA licence, and client funds are held with regulated payment partners under that licence. You can look up the licence details in the public FCA register yourself.

Frequently asked questions

What is the minimum deposit to open an account?

You can open and fund your account starting at £190. You can add to your balance at any point as your investing plan develops and your confidence grows.

How long do withdrawals take?

Request a withdrawal from your dashboard whenever you need it. Funds return to your chosen payment method within standard processing timeframes set by your bank or provider.

Is my money safe and protected?

Your account uses industry-standard encryption and verification protocols. Your funds are held in segregated accounts kept separate from Worthimant's own funds. As with all investing, your capital is at risk and values can fall as well as rise.

How quickly can I start investing?

Most new members complete registration in just a few minutes. Once your initial deposit clears, you can activate your first investment plan immediately.

Are there hidden fees on deposits and withdrawals?

All charges are shown transparently before you confirm. You will always see exactly what applies to your account and plan - no concealed costs or surprises.

What is the minimum age requirement?

You must be at least 18 years old to create an account and begin investing. Identity and age verification is required as part of our standard KYC process.

What payment methods can I use to deposit money?

Major debit and credit cards, bank transfers, selected e-wallets and cryptocurrency are accepted. The full list of available methods appears when you move to the deposit step.

When is customer support available?

Our support team operates Monday to Friday, 9:00 to 18:00 (UK time), and targets a response to every enquiry within one working day.

How are capital gains taxed?

Tax on any investment returns depends on your local rules and is your own responsibility. We recommend keeping detailed records and seeking advice from a qualified tax professional.

What is KYC verification and why is it needed?

KYC (Know Your Customer) is standard identity verification that protects your account from fraud. It is a routine requirement when opening any regulated investment account.

Is Worthimant regulated and compliant?

Yes. The platform is regulated by the FCA and meets all national financial and data security standards. Account protection and two-factor authentication are built in by design.

What happens to my money if the market crashes?

In a sharp market downturn, your portfolio value will fall because asset prices drop - that is the nature of volatility and capital risk. Your analyst can help you manage risk through diversification and regular reviews, but losses can occur.

Can I close my account and get my money back anytime?

Yes. You can request a full withdrawal at any time from your dashboard. Your funds return to your payment method within standard timeframes - there is no lock-in period.

Money questions

How long does withdrawal take?

Requests are processed on business days and return to the method you deposited with. Cards and e-wallets are usually quicker than bank transfers.

Account and security

Does my money stay separate from the company's funds?

Yes. Client deposits are held in segregated funds with regulated payment partners, separate from the money that runs the business.

What is the Worthimant login process if I forget my password?

Use the reset link on the sign-in page to set a new password by email; two-factor authentication keeps the account secure once you are back in.

Why do you need my identity documents?

Verification is required by our FCA licence before an account can move money, and it stops anyone else opening an account in your name.

Investing carries risk, including the possible loss of some or all of the capital you invest. Values can go down as well as up, and you may get back less than you put in. Never invest money you cannot afford to lose.

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